Below are the requirements for SIM Registration


Prepaid Customer

CategoryDocument Type Required
Zambian NationalsNational Registration Card/Passport
ForeignersPassport or Alien ID
RefugeesRefugee Certificate
Government InstitutionsOfficial Letter with individual’s National Registration Card to be used for registration

Postpaid Customer

  • Certificate of Incorporation or Registration
  • Copy of TPIN Certificate
  • An application for services required on company letterhead
  • Latest 3 months certified bank statements 
  • 2 years Audited Financial Statements
  • Schedule of Director/Trustees
  • Contact and email address for a finance representative to be contacted for bill payments
  • Utility Bill
  • Signed CRB (to be shared by MTN)
  • Signed Contract (to be shared by MTN)
  • Signed declaration form for Sim Registration (to be shared by MTN)
  • A valid ID of a signatory to the contract
  • Live facial photograph of the account custodian

Welcome Pack

MTN has a great Welcome Pack for everyone who joins the network! The first recharge (K2 or more) for a new customer receives 300 MB and 10 On-net minutes valid for 3 days & free WhatsApp for a month! Thereafter, for the next 2 months, the first recharge of K2 or more also earns the customer 300 MB and 10 On-net minutes valid for 3 days & free WhatsApp for a month!