Below are the requirements for SIM Registration
Prepaid Customer
| Category | Document Type Required |
| Zambian Nationals | National Registration Card/Passport |
| Foreigners | Passport or Alien ID |
| Refugees | Refugee Certificate |
| Government Institutions | Official Letter with individual’s National Registration Card to be used for registration |
Postpaid Customer
- Certificate of Incorporation or Registration
- Copy of TPIN Certificate
- An application for services required on company letterhead
- Latest 3 months certified bank statements
- 2 years Audited Financial Statements
- Schedule of Director/Trustees
- Contact and email address for a finance representative to be contacted for bill payments
- Utility Bill
- Signed CRB (to be shared by MTN)
- Signed Contract (to be shared by MTN)
- Signed declaration form for Sim Registration (to be shared by MTN)
- A valid ID of a signatory to the contract
- Live facial photograph of the account custodian
Welcome Pack
MTN has a great Welcome Pack for everyone who joins the network! The first recharge (K2 or more) for a new customer receives 300 MB and 10 On-net minutes valid for 3 days & free WhatsApp for a month! Thereafter, for the next 2 months, the first recharge of K2 or more also earns the customer 300 MB and 10 On-net minutes valid for 3 days & free WhatsApp for a month!