Home Internet Terms and Conditions

Terms & Conditions

New customer Home deals promo:  

  1. Offer available to prepaid and hybrid customers only
  2. Deals are locked to MTN 4G, 5G and MIFI routers. 
  3. 4G and 5G Router incentive data bundle is once-off and valid for 30 days only and allocated on the day of SIM card activation into the router.
  4. MiFi router incentive data bundle are once-off and valid for 7 days only and allocated on the day of sim card activation into the MiFi router
  5. The 50% data bundle bonus on bundle purchase is valid for 6 months from the month of new SIM activation.  This bundle can be used at whatever time of the day and/or night.

Existing Customers 100% night bonus deal:  

  1. This deal is only applicable to existing customers and available to prepaid and hybrid customers only
  2. All offers will be locked onto MTN 4G and 5G routers
  3. Night bonus is available to active home bundle subscribers with a 30GB bundle and above
  4. The bonus can be used at night from 22:00hrs till 05:00hrs

FAQs

How can I participate in this promotion?

  • Visit your nearest MTN service centre or MTN partner stores and buy a new 5G / 4G router, or MTN 4G MiFi to enjoy a 50% bonus on Home bundles for 6 months.
  • The agent will then register your router or MiFi SIM Card with the mega deal. You will automatically receive a once-off data bonus on the router or the MTN MiFi Pocket Internet. When you run out of data, you can buy any ‘Home Bundle’ or’ MiFi Bundle’ using the MyMTN App.
  • App or USSD (*117# or *115#). To buy a bundle, dial *117#, select ‘Home and MiFi’ then select ‘Home bundles’. 
  • If you buy a new 5G router today, you qualify to receive an extra 50% bonus, every time you buy a 55GB data bundle or more for the next 6 months.
  • If you buy a new 4G router today, you qualify to receive an extra 50% bonus, every time you buy a 30GB data bundle or more for the next 6 months.
  • If you buy a new 4G MiFi router today, you qualify to receive an extra 50% bonus, every time you buy a 10GB data bundle or more for the next 6 months.

How do I buy MTN Home bundles?

Home plans are available for purchase through the short code *117#, *115#, the MyMTN App, and the MoMo App, or you can visit your nearest MTN Service centre or MTN agent.

How do I check my balance?

Balance can be checked on *114#.

Can I use MTN Home and MiFi bundles on my mobile phone?

No, MTN Home and MiFi bundles only work on your MTN 5G, 4G and 4G MiFi routers.

How long is the incentive data valid for?

The 4G and 5G router once-off incentive data bundle is valid for 30 days, while the MiFi router once-off incentive data bundle is valid for 7 days only and allocated on the day of SIM card activation into the routers.

How do I know if my home or office has 5G coverage?

We are working hard to ensure that we rollout 5G sites to eventually cover the entire country. However, to check if your area has 5G coverage, click here.